Shipping Policy

[Last Updated 11.08.2020]

Order Tracking

You will receive a tracking number automatically once your order has been dispatched from our warehouse.

Your order may be tracked at any point via our order tracking page

Large and bulky pieces such as doors may not be able to be delivered to your door. These may be required to be collected from the shipping agent’s depot. We will contact you with specific instructions if this is the case.


Shipping Times

For orders within New Zealand, please allow 3-5 days for orders to arrive.

For International orders, please allow between 10-25 days for your order to arrive. If more than 25 days have passed please email us at linda@tristanb4.sg-host.com to review the status of your order. Refunds will be handled through email if necessary.


Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

linda@tristanb4.sg-host.com                                                      

Link to Privacy Policy

Link to Refund Policy